Terms of Service

These terms ("Terms") apply to your use of the website at https://blackforgestudio.com.au and to any work you commission from Blackforge Studio (ABN 20 973 275 935) ("we", "us", "our").

Specific deliverables, timelines and fees for an engagement are recorded in a separate written quote or scope of work signed by both parties. Those engagement-specific terms prevail to the extent they differ from anything below.

By using this site or engaging us, you agree to these Terms.

We provide design, development, branding, copywriting, photography direction, and SEO and AI visibility services for selected clients. The exact scope of any engagement is set out in writing before work begins.

We do not guarantee specific commercial outcomes (rankings, revenue, lead volume). We deliver work to a professional standard against the agreed scope. Outcomes depend on factors outside our control — your offer, your market, your own follow-through after delivery.

Quotes are valid for thirty days from the date issued unless agreed otherwise in writing.

A non-refundable deposit (typically 50%) is required to commence work; the balance is invoiced on agreed milestones or on completion as set out in the scope of work.

If you cancel an engagement after work has commenced, the deposit is forfeited and any additional hours worked up to the date of cancellation are payable in full.

If we cancel an engagement due to a serious breach by you (non-payment, unreasonable behaviour, illegal use), the deposit is forfeited and work delivered to date remains our property until paid for in full.

Invoices are payable within seven days unless otherwise agreed.

On full payment of every invoice for an engagement, ownership of the final delivered work product (logos, brand assets, copy, source code, photographs we direct) transfers to you. We retain the right to display the work in our portfolio and case studies.

Prior to full payment, all work remains our property. We may revoke access to draft assets if payment becomes overdue.

Working files, scratch drafts, and supporting documentation that were not part of the agreed deliverable remain our property.

Third-party assets (fonts, stock photography, plugins) remain licensed to you under the third party's own terms; we will list these in the project handover.

Each engagement includes the revision rounds named in the scope of work. Additional revision rounds and out-of-scope requests are billed at our standard hourly rate, agreed in writing before work commences.

Substantial direction changes after a milestone has been signed off are treated as new scope and quoted separately.

We treat all client information shared with us — strategy, pricing, internal documents, customer data — as confidential and use it only to deliver the engagement.

We will sign a separate NDA on request, before any commercially sensitive information is exchanged.

To the maximum extent permitted by law, our total liability arising out of or in connection with any engagement is limited to the fees paid by you for that engagement.

We are not liable for indirect, incidental, consequential or special losses (including lost profits, lost data, business interruption), even if advised of their possibility.

Nothing in these Terms limits your rights under the Australian Consumer Law where those rights cannot be excluded by agreement.

The content of this website (text, images, code, brand assets) is owned by us or licensed to us. You may view, browse and download for personal, non-commercial use only.

You may not copy, republish, modify, distribute or use any part of this site for commercial purposes without our written permission.

We make reasonable efforts to keep the site accurate and available but do not guarantee uninterrupted access or absence of errors.

This site may link to third-party websites (booking platforms, our clients' sites, social media). We are not responsible for the content, policies or practices of those sites.

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction over any dispute.

We may update these Terms from time to time. The "last updated" date at the top of this page reflects the most recent change. Engagements signed before a change continue under the version in force when signed.

Questions about these Terms: hello@blackforgestudio.com.au.

Blackforge Studio — ABN 20 973 275 935.

Operating jurisdiction: New South Wales, Australia.